| If You Need Help With… | Then Contact… | Contact Information |
| Adobe Connect | Office of Instructional Resources (OIR) | |
| Adobe Connect at Regional Campuses | Roz Veltenaar | |
| Blackberry accounts (new) | Telecom | |
| Blackberry support | Service Desk | |
| Classroom equipment support | Office of Instructional Resources (OIR) | |
| Classroom Response Systems ("Clickers") | Faculty Center for Teaching and Learning (FCTL) | |
| Computer Hardware or Software Issues | PC Service Center | |
| Computer Hardware or Software Issues | Your Department or College Technical Support | |
| Computer Use Training MAC/WIN | Office of Instructional Resources (OIR) | |
| Copyright Questions | Library
| |
Degree Audit Request System (DARS)
| Service Desk
| |
| eCommunity | Instructional Technology Group (ITG) | |
| Emerging Technologies (Web 2.0, social media) | Faculty Center for Teaching and Learning (FCTL) | |
| Face-to-face online course support at Regional campuses | Roz Veltenaar | |
| Faculty Credentialing Issues | Center for Distributed Learning (CDL) | |
| Faculty Development Requests for Online Courses | Center for Distributed Learning (CDL) | |
| GameServ | Instructional Technology Group (ITG) | |
| Graphics, Publications Support, and Poster Printing | Office of Instructional Resources (OIR) | |
| GroupWise | Service Desk | |
| Information Literacy Modules (InfoLit Mods) | Ask A Librarian | |
| iTunes U | Instructional Technology Group (ITG) | |
| Knights E-Mail | Service Desk | |
| Large Format Photographic and Archival Printing | Office of Instructional Resources (OIR) | |
| Multimedia Production Training | Office of Instructional Resources (OIR) | |
| Multimedia Productions | Office of Instructional Resources (OIR) | |
| myUCF Faculty Webcourse Manager | Instructional Technology Group (ITG) | |
| myUCF Grades | Faculty Center for Teaching and Learning (FCTL) | |
| myUCF Login | Service Desk | |
| myUCF Roster | Faculty Center for Teaching and Learning (FCTL) | |
| NID Password Reset | - | |
| NotifyLink for iPhones (account requests) | Telecom
| |
| NotifyLink for iPhones (support) | Service Desk | |
| Online course support for CBA faculty | Ryan Wilcox | |
| Online course support for CECS faculty | Kim Okamoto | |
| Online Grade Submission | Faculty Center for Teaching and Learning (FCTL) | |
| Pedagogical Questions for IDL faculty | Your Instructional Designer | |
| Pegasus Login | Service Desk | |
| PID Password Reset | Service Desk
| |
| Portrait and Event Photography | Digital Media | |
| Print Services | Project Spot | |
| Promotional/Informational Video for Department | Level2 Productions | |
| Respondus | Instructional Technology Group (ITG) | |
| Student Cheating and Plagarism Concerns | Patricia MacKown | |
| Student support for Microsoft Office and desktop support | UCFComputer Labs | |
| Student technical questions when taking an online course | Techrangers | |
| Technical support while teaching your online course | Instructional Technology Group (ITG) | |
| Tegrity (Engineering only) | COVE | |
| Test Scanning (Scantrons) | Computer Services & Technology (CS&T) | |
| Turn It In - Accounts | - | |
| Turn It In - Training | Faculty Center for Teaching and Learning (FCTL) | |
| UCF Card | Card Services | |
| Video Conversion / Recording | Level2 Productions | |
| Video Conversion / Recording | Office of Instructional Resources (OIR) | |
| Video Hosting for Online Courses | Level2 Productions | |
| Video Production - Academic | Office of Instructional Resources (OIR) | |
| Video Production - Full Service | Office of Instructional Resources (OIR) | |
| Video Production - Promotional and Training | Office of Instructional Resources (OIR) | |
| Video Production - Support and Events | Office of Instructional Resources (OIR) | |
| Video Production for Online Courses | Level2 Productions | |
| Virtual Private Networking (VPN) | Service Desk | |
| Webcourses@UCF Training | Instructional Technology Group | |