What can you do in advance to prepare your students for the optimal learning environment? Support is all about providing information when needed. At the beginning of the term, you can utilize a number of strategies to help the students get off to a good start.
Sending an advance notification to students is a best practice. Advance notifications can:
Many professors hold a face-to-face orientation for their online courses. These orientation sessions are most helpful, particularly if the students are first-timers to online learning. Some professors require attendance, however, it can not be required for fully online(W) courses.
If students are having difficulties, this is one place where they can post their questions for solutions. Encourage students to help each other with the questions posted. Answer what you can. Refer problems to Help resources (see Learning Online Support Services or the Techrangers).
Student tracking allows you to monitor what students are doing in your Webcourses@UCF account. Check to be sure students have accessed your course. If not, try contacting them by e-mail or phone.