Beginning at 2 pm and lasting until 4 pm this afternoon, the database behind CDL web services (Teaching Online, Learning Online, Online@UCF Support website), Materia, and Obojobo experienced a serious issue. Data is being recovered from a backup made last night, however some data from the 2-4 pm timeframe may be lost.
Webcourses@UCF was not affected, so Obojobo and Materia scores already posted scores in the gradebook and students will not need to retake those assignments. However, those scores are not recorded in the external system.
It is recommend that instructors extend the deadlines of any instances due today to compensate for the disruption. If you are using Obojobo integrated with Webcourses@UCF then you can navigate to the assignment and change the due date. If you are using Obojobo via the instance link then you can select your instance in the Obojobo Repository, click on ‘Edit Details’, and change the Assessment End Date.
If you need assistance with any of these settings, please contact Online@UCF Support at 407-823-0407. Thank you for your patience while we resolve this issue and attempt to restore missing data.