Teaching Online » All Systems http://teach.ucf.edu Wed, 16 May 2012 19:21:40 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 All UCF Services Down Saturday, May 12 1:30 am – 11 am http://teach.ucf.edu/2012/05/14/all-ucf-services-down-saturday-may-12-130-am-11-am/ http://teach.ucf.edu/2012/05/14/all-ucf-services-down-saturday-may-12-130-am-11-am/#comments Mon, 14 May 2012 12:53:47 +0000 egreenwo http://teach.ucf.edu/?p=3154 The building housing UCF computer services experienced an environmental issue that required shutdown of all services beginning at 1:30 am on Saturday, May 12. All services were fully restored by 11 am.  Some services may have been available before others; both Webcoruses@UCF and Tegrity were impacted.

]]> http://teach.ucf.edu/2012/05/14/all-ucf-services-down-saturday-may-12-130-am-11-am/feed/ 0 Saturday, September 17 – Network Issue Affecting myUCF and Webcourses@UCF http://teach.ucf.edu/2011/09/20/saturday-september-17-network-issue-affecting-myucf-and-webcoursesucf/ http://teach.ucf.edu/2011/09/20/saturday-september-17-network-issue-affecting-myucf-and-webcoursesucf/#comments Tue, 20 Sep 2011 13:32:22 +0000 egreenwo http://teach.ucf.edu/?p=2757 VCS&T reported an issue affecting outward-facing services including myUCF, Webcourses@UCF, webmail.ucf.edu and the Virtual Private Network (VPN) between 9:15 am and 11:20 am.

]]> http://teach.ucf.edu/2011/09/20/saturday-september-17-network-issue-affecting-myucf-and-webcoursesucf/feed/ 0 Wednesday, August 24 – myUCF Portal http://teach.ucf.edu/2011/08/24/wednesday-august-24-myucf-portal/ http://teach.ucf.edu/2011/08/24/wednesday-august-24-myucf-portal/#comments Wed, 24 Aug 2011 11:34:34 +0000 egreenwo http://teach.ucf.edu/?p=2697 You may have already seen that UCF experienced a problem cooling the network servers overnight. At this time the myUCF portal is not yet restored. Faculty and students can still access Webcoruses@UCF, however, by logging in with their NID and NID Password at http://webcourses.ucf.edu

Not sure of your NID? Look it up online at https://my.ucf.edu/static_support/pidnidwrapper.html

If a password has expired, it can be reset online here: http://mynid.ucf.edu

If you do not have your UCF ID card, contact the UCF Service Desk at (407) 823-5117 to reset the NID Password.

Thank you for your patience while CS&T resolves this serious issue.

]]> http://teach.ucf.edu/2011/08/24/wednesday-august-24-myucf-portal/feed/ 0 Sunday, March 27 – myUCF http://teach.ucf.edu/2011/03/23/sunday-march-27-myucf/ http://teach.ucf.edu/2011/03/23/sunday-march-27-myucf/#comments Wed, 23 Mar 2011 11:50:33 +0000 egreenwo http://teach.ucf.edu/?p=2345 CS&T will take down all ERP production platforms from 8 a.m. until 11 a.m. for critical system maintenance to resolve a technical issue. While myUCF is unavailable, faculty and students can still access Webcourses@UCF by logging in with their NID and NID password at http://webcourses.ucf.edu

]]> http://teach.ucf.edu/2011/03/23/sunday-march-27-myucf/feed/ 0 Wednesday, March 9 – myUCF http://teach.ucf.edu/2011/03/09/wednesday-march-9-myucf/ http://teach.ucf.edu/2011/03/09/wednesday-march-9-myucf/#comments Wed, 09 Mar 2011 20:06:17 +0000 egreenwo http://teach.ucf.edu/?p=2322 CS&T will perform system maintenance on the myUCF portal from 6:00 pm until 8:30 pm. During this time, the myUCF portal, Student, and HR systems will be unavailable. Webcourses@UCF will still be accessible from http://webcourses.ucf.edu

]]> http://teach.ucf.edu/2011/03/09/wednesday-march-9-myucf/feed/ 0 Monday, December 27 & Tuesday, December 28 – Campus Power Shutdown http://teach.ucf.edu/2010/12/06/monday-december-27-tuesday-december-28-campus-power-shutdown/ http://teach.ucf.edu/2010/12/06/monday-december-27-tuesday-december-28-campus-power-shutdown/#comments Mon, 06 Dec 2010 13:42:27 +0000 egreenwo http://teach.ucf.edu/?p=1982 Please be advised there will be a power outage in the College of Sciences building (CSB) from December 27 – 28, 2010 as Computer Services & Telecommunications (CS&T) and UCF Facilities Improvement replace the rooftop chillers and HVAC equipment in the data centers located in CSB. CS&T servers and data centers will be shut down during this period and as a result, the following applications will not be available for use:

  • The net.ucf.edu Active Directory domain
  • All hosted servers and VM services supported by CS&T
  • Cameras hosted in CSB
  • Enterprise PeopleSoft systems including myUCF
  • Netbackup Services
  • Webcourses@UCF
  • Tegrity – Recordings can NOT be made.
  • Wireless access
  • View Star
  • VPN
  • UCF.edu
  • Unified messaging for CS&T Exchange users

The following e-mail services will be down and unable to process incoming and outgoing mail for 24-36 hours during the outage:

  • Exchange
  • GroupWise
  • Pegasus
  • PureMessage for Edge protection
  • Any CS&T hosted e-mail

Some e-mail systems may store any incoming mail during the outage for redelivery, but CS&T strongly advises that you check that any critical/expected e-mails have been resent to your Inbox after all systems have resumed normal operation. In addition, SMTP services including the new Microsoft SMTP service (ucfstmp2.mail.ucf.edu) will also be down during the outage. These include e-mail relaying and processing of outgoing mail. Knights E-mail will not be affected by the outage, but users will not be able to create new accounts temporarily.
The following systems and applications will have limited network functionality:

  • 911
  • Core network
  • DNS
  • Internet access
  • IP Phones
  • Systems supporting life safety
  • UCF 1 Domain controller for DNS
  • VOIP phone service

Computer systems outside of one or two DNS servers for Internet support will be offline and unavailable during the power outage.
CS&T expects to begin system restoration and start-up by 8:00 AM on December 28, 2010.   Based on this time frame, all systems and applications are expected to be fully operational again by 5:00 PM on December 28. CS&T will inform you of any changes in the outage schedule. For any questions or concerns, please contact your departmental IT staff or the CS&T Service Desk: (407) 823-5117 or servicedesk@ucf.edu.

]]> http://teach.ucf.edu/2010/12/06/monday-december-27-tuesday-december-28-campus-power-shutdown/feed/ 0 Monday, August 30 – myUCF http://teach.ucf.edu/2010/08/31/monday-august-30-myucf/ http://teach.ucf.edu/2010/08/31/monday-august-30-myucf/#comments Tue, 31 Aug 2010 12:02:14 +0000 egreenwo http://teach.ucf.edu/?p=1858 The myUCF portal experienced an issue between 6:30 pm and 7:00 pm.

]]> http://teach.ucf.edu/2010/08/31/monday-august-30-myucf/feed/ 0 Monday, August 23 – myUCF, Tegrity http://teach.ucf.edu/2010/08/23/monday-august-23-myucf-tegrity/ http://teach.ucf.edu/2010/08/23/monday-august-23-myucf-tegrity/#comments Mon, 23 Aug 2010 15:17:45 +0000 egreenwo http://teach.ucf.edu/?p=1821 CS&T is experiencing heavy portal load that is delaying access to some systems. Access to myUCF may be slow and/or require a second attempt to log in.

]]> http://teach.ucf.edu/2010/08/23/monday-august-23-myucf-tegrity/feed/ 0 Sunday, June 27 – myUCF http://teach.ucf.edu/2010/06/23/sunday-june-27-myucf/ http://teach.ucf.edu/2010/06/23/sunday-june-27-myucf/#comments Wed, 23 Jun 2010 16:34:45 +0000 egreenwo http://teach.ucf.edu/?p=1650 CS&T will perform necessary maintenance to myUCF on Sunday, June 27 from 7 am until 9 am. Thank you for your patience.

]]> http://teach.ucf.edu/2010/06/23/sunday-june-27-myucf/feed/ 0 Sunday, June 13 – myUCF http://teach.ucf.edu/2010/06/10/sunday-june-13-myucf/ http://teach.ucf.edu/2010/06/10/sunday-june-13-myucf/#comments Thu, 10 Jun 2010 17:06:28 +0000 egreenwo http://teach.ucf.edu/?p=1615 CS&T will be performing updates to the server that supports the myUCF portal on Sunday. From 8 am until 10 am users should have access via the maintenance page; after 10 users should be able to log in as usual.

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